Terms and Conditions
Welcome to Smart HomeHaven.
By accessing or purchasing from our store, you agree to comply with the following terms and conditions. Please read them carefully before using our website.
1. General Information
Smart HomeHaven is an online store specializing in smart home accessories, home improvement items, and lifestyle products.
All products are offered and sold in accordance with these terms.
2. Orders and Payments
All prices are listed in EUR and include applicable taxes unless otherwise stated.
Payments are processed securely through trusted payment providers.
By placing an order, you confirm that all information provided is complete, accurate, and up to date.
3. Shipping and Delivery
We offer international shipping. Delivery times may vary depending on destination and product availability.
Smart HomeHaven is not responsible for delays caused by logistics providers, customs procedures, or unforeseen events beyond our control.
4. Returns and Refunds
You may request a return within 14 days of receiving your order.
Products must be unused, in original packaging, and accompanied by proof of purchase.
To start a return or refund process, please contact our team directly via the live chat available on our website.
Our support agents are available to assist you in real time.
5. Product Information
We make every effort to ensure product descriptions and images are accurate.
However, minor differences in color, materials, or packaging may occur due to updates from manufacturers or display settings.
6. Liability
Smart HomeHaven is not liable for indirect or incidental damages resulting from the use or misuse of products.
Please follow all product instructions carefully and use items as intended.
7. Privacy Policy
Your personal data is handled with care and in full compliance with EU data protection regulations (GDPR).
For more information, please refer to our Privacy Policy.
8. Contact Us
If you have any questions, requests, or feedback, you can reach our customer service team anytime via the chat window on our website.
We aim to respond as quickly as possible during business hours.